Return & Exchange

+ You have 3 days from the date you received your order to exchange or return. Please make sure your items are returned new, unused and with all La Petite Queue and designer package still attached. Returns that do not meet our policy will not be accepted.
Please contact our customer care by emailing shop.lapetitequeue@gmail.com if you have any further questions.

+ Your refund will be credited to the original payment method. If your order has been sent to a destination outside Taiwan, customs duties and sales taxes are non-refundable.

+ Please note that refunds can take up to 10 working days to show on your account due to varying processing times between payment providers. (Approximately 1-3 working days via Bank Transfer, 2-7 working days via PayPal, 48 hours via Alipay.)